PineCrest Inn Policies
The PineCrest Inn is a small Maine bed and breakfast and dedicated to providing a comfortable and memorable stay, our policies ensure that all guests enjoy the very best experience possible, and your reservation is important to us. Check-in is from 4-6 p.m. daily.
Earlier check-ins can not be accommodated without prior approval due to housekeeping schedules. For the security and safety of all, we do not leave keys at the door so any guest needing a later arrival should make arrangements in advance with the Innkeeper.Check-out time is prior to 11 a.m.
Due to our size, cancellations affect us greatly. If your travel plans change after your reservation has been confirmed, notice is required 14 days* in advance of your arrival date. Please contact the PineCrest Inn by phone at least 14 (fourteen) days prior to your arrival date
in order to cancel your reservation and avoid being charged; no emailed cancellations will be allowed.
We understand that cancellations are often beyond your control but in the unlikely event that you must cancel with a 14 (fourteen) day or less notice, shorten your stay or check out early, you must take responsibility for your entire reservation. If we are able to rebook your room(s) with another party, a partial refund will be made. Due to processing fees, when a reservation is canceled regardless of notice period or reason, all refunds are subject to a non-refundable $35 service charge per room/per night. No shows are are responsible for full payment of their entire reservation.
**For group reservations of three rooms or more, a 30-day cancellation notice is required for full refund of your deposit.
For peace of mind, you may want to consider purchasing travel insurance.